ELEMENTS, METHODS AND MEANS OF AN ECONOMIC MECHANISM FOR INCREASING THE EFFICIENCY OF SERVICE ENTERPRISES
PDF

Keywords

Service sector, operational efficiency, economic mechanism, evaluation methods, digital transformation, corporate governance.

How to Cite

Mullayeva , M. (2026). ELEMENTS, METHODS AND MEANS OF AN ECONOMIC MECHANISM FOR INCREASING THE EFFICIENCY OF SERVICE ENTERPRISES. WORLD INTERNATIONAL CONFERENCE ON SCIENCE, TECHNOLOGY AND EDUCATION, 1(1), 55-60. https://doi.org/10.5281/zenodo.18439195

Abstract

This article analyzes the role of the service sector in the modern economy and examines complex approaches to enhancing operational efficiency. The study elucidates the socio-economic nature, substance, and development principles of efficiency in service enterprises. It classifies the elements, methods, and instruments of economic mechanisms for improving efficiency in the service sector, proposing a conceptual model that demonstrates their interrelationships. Particular attention is devoted to scientific and methodological approaches for assessing internal and external operational efficiency, including multifactorial indices, digital transformation-based monitoring systems, and benchmarking methods.

PDF

References

1. Decree of the President of the Republic of Uzbekistan No. PF-6300 dated 27.08.2021 “On measures to further improve the system of state financial control”.

2. Resolutions of the Cabinet of Ministers of the Republic of Uzbekistan “On the Program for the Development of the Service Sector” (2023-2024).

3. Drucker P.F. Management: Tasks, Responsibilities, Practices. Harper & Row, 1974. – 839 p.

4. Porter M.E. Competitive Advantage: Creating and Sustaining Superior Performance. Free Press, 1985. – 557 p.

5. Charnes A., Cooper W.W., Rhodes E. Measuring the efficiency of decision making units // European Journal of Operational Research. – 1978. – Vol. 2, No. 6. – P. 429-444.

6. Parasuraman A., Zeithaml VA, Berry LL. SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality // Journal of Retailing. - 1988. - Vol. 64, No. 1. – P. 12-40.

7. Banker R.D., Charnes A., Cooper W.W. Some models for estimating technical and scale inefficiencies in data envelopment analysis // Management Science. - 1984. - Vol. 30, No. 9. – P. 1078-1092.