EFFICIENCY OF USING SOCIAL SERVICES THROUGH DIGITAL PLATFORMS (CASE OF PERSONS WITH DISABILITIES, YOUTH, AND LOW-INCOME FAMILIES IN KHOREZM REGION)
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Keywords

Digital platforms, social services, Khorezm region, persons with disabilities, Youth Notebook, Single Registry, proactive services, digital divide.

How to Cite

Dusmetova Tamara. (2026). EFFICIENCY OF USING SOCIAL SERVICES THROUGH DIGITAL PLATFORMS (CASE OF PERSONS WITH DISABILITIES, YOUTH, AND LOW-INCOME FAMILIES IN KHOREZM REGION). INTERNATIONAL CONFERENCE ON SCIENCE, INNOVATION AND GLOBAL DEVELOPMENT, 1(5), 383-387. https://doi.org/10.5281/zenodo.20560743

Abstract

This thesis analyzes the efficiency of providing social services through digital platforms to persons with disabilities, youth, and low-income families, using the Khorezm region as a case study. The research examines the practical outcomes of services offered through the "Single National Social Protection" information system and the my.gov.uz portal, highlighting the advantages of proactive and composite service models. Additionally, infrastructure limitations and digital divide issues in the region are discussed, and scientific-practical recommendations are developed to further improve the system.

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References

1. O‘zbekiston Respublikasi Prezidentining 2025-yil 8-maydagi PF-85-son "Nogironligi bo‘lgan shaxslarga ijtimoiy xizmatlar va yordamlar ko‘rsatish tizimini takomillashtirish chora-tadbirlari to‘g‘risida"gi Farmoni.

2. O‘zbekiston Respublikasi Prezidenti huzuridagi Ijtimoiy himoya milliy agentligi Xorazm viloyati boshqarmasi hisobotlari (2025–2026-yy.).

3. World Bank Report. (2025). Opportunities and risks of digital technology in social protection systems.

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