Abstract
In the context of modern digitalization of work, technostress is becoming an increasingly significant issue among employees across various professional fields. Technostress refers to psychological strain caused by interaction with information and digital technologies, especially under conditions of high workload, constant availability, and the need for rapid adaptation to new systems.
The aim of this study is to examine the impact of technostress on workers and to identify its most common negative effects. The analysis shows that the primary manifestations of technostress include increased anxiety, emotional burnout, reduced attention span, impaired cognitive functions, and sleep disturbances. Behavioral changes are also frequently observed, such as irritability, decreased work motivation, and a higher rate of errors in professional performance.
Special attention is given to the fact that prolonged exposure to technostress may lead to chronic stress and deterioration of workers’ overall health, including psychosomatic disorders. In conclusion, the study emphasizes the necessity of implementing preventive measures such as optimizing digital workload, improving digital literacy, and ensuring a balanced work-rest schedule.
References
1. Baptista J., Stein M.K., Klein S., et al. Digital work and organi-sational transformation: Emergent digital/human work con-figurations in modern organisations. The Journal of Strategic Information Systems, 29 (2020), pp. 1–10.
2. Coetzee M. Thriving in digital workspaces: An introductory chapter. M. Coetzee (Ed.), Thriving in digital workspaces, Springer (2019), pp. 1–11.
3. Technostress as source of physician burnout: An exploration of the associations between technology usage and physician burnout / T.J. Bahr, S. Ginsburg, J.G. Wright [etc] // International Journal of Medical Informatics. – 2023. – №177. – С. 105147.
4. Short term effects of simulation training on stress, anxiety and burnout in critical care health professionals: before and after study / S. Couarraze, M.S. Jean, G. Decormeille [etc] //Clinical Simulation in Nursing. – 2023. – №75. – Р. 25-32
5. Christ-Brendemühl, S.; Schaarschmidt, M. The impact of ser-vice employees’ technostress on customer satisfaction and de-light: A dyadic analysis. J. Bus. Res. 2020, 117, 378–388.
6. Rohwer E, Flöther J-C, Harth V, Mache S. Overcoming the “Dark Side” of Technology—A Scoping Review on Prevent-ing and Coping with Work-Related Technostress. International Journal of Environmental Research and Public Health. 2022; 19(6):3625. https://doi.org/10.3390/ijerph19063625