Keywords
proactive service, labor relations, service evolution, management approach, digital transformation, labor market, forecasting
How to Cite
Yusupova , D. (2026). FORMATION AND DEVELOPMENT STAGES OF THE PROACTIVE SERVICE CONCEPT IN LABOR RELATIONS. GLOBAL SCIENTIFIC CONFERENCE ON MULTIDISCIPLINARY RESEARCH, 1(3), 79-83. https://doi.org/10.5281/zenodo.19306976
Abstract
This thesis examines the formation and developmental stages of the proactive service concept in labor relations based on empirical observations and scientific literature. The study analyzes the transition of service systems from a reactive model to a proactive model from an evolutionary perspective. Additionally, it explores the impact of modern digital technologies and data-driven management approaches on this process.
References
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5. Budd, J. W. (2020). Labor Relations.